37abc values your privacy. This document clearly explains what information we collect, what we use it for, and how we protect your data throughout your use of the platform.
Quick summary: 37abc collects necessary information to operate its services and verify identity. We do not sell your data to third parties. You have the right to request access, correction, or deletion of your personal data at any time.
This Privacy Policy applies to all services provided by 37abc, including the website at 37abc.net, mobile application (if available) and all official communication channels of the platform such as online support, email and the in-app notification system.
By registering an account or continuing to use any 37abc service, you confirm that you have read, understood, and agreed to the way we process personal data as described in this document.
This policy does not apply to third-party websites or services that you may access through the 37abc platform. We encourage you to read the individual privacy policies of each party where applicable.
37abc only collects information necessary to provide and improve its services. Below are the types of data we may collect:
| Data type | Details | Collection method |
|---|---|---|
| Identity information | Full name, date of birth, national ID number (CMND/CCCD), portrait photo (if identity verification is required) | Provided by users when registering or verifying their account |
| Contact information | Email address, phone number | User-provided |
| Financial information | Bank account number, account holder name, deposit/withdrawal transaction history | Provided by users when conducting transactions |
| Device data | IP address, browser type, operating system, device identifier | Automatically collected upon access |
| Behavioral data | Game history, activity time, features used | Automatically recorded during use |
| Communication data | Content exchanged with the support team, complaints, and feedback | Submitted by users through support channels |
We do not collect credit card information directly. All payment transactions are processed through independent payment gateways with their own security standards.
37abc uses your personal data for the following purposes:
37abc does not use your personal data for third-party advertising or psychological profiling beyond the scope of improving internal services.
37abc's processing of your personal data is based on one or more of the following legal bases:
You have the right to withdraw consent you have given at any time by contacting the support team. Withdrawing consent does not affect the lawfulness of data processed prior to that withdrawal.
37abc does not sell, rent, or exchange users' personal information for commercial purposes. However, in certain circumstances, data may be shared with:
In all of the above cases, 37abc shares only the minimum information necessary and requires the recipient to commit to protecting data to an equivalent standard.
37abc uses cookies and similar tracking technologies to improve your experience on the platform. Below are the types of cookies we use:
You can control or delete cookies through your browser settings. However, disabling essential cookies may affect your ability to use certain features of the platform.
Note: Some features of 37abc – especially login and financial transactions – require essential cookies to be enabled in order to function correctly and securely.
Your personal data is stored on secure server systems with appropriate technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction.
The key security measures 37abc applies include:
The retention period for your data depends on the type of information and its purpose. In general, account data is retained for the duration the account remains active and for a minimum of 5 years after account closure as required by law. Non-identifiable behavioral data may be retained longer for analytical purposes.
If you suspect your account has been accessed without authorization, change your password immediately and contact 37abc support for urgent assistance.
As a data subject, you have the following rights regarding the personal information that 37abc holds:
Request access to all personal information that 37abc currently holds about you.
Request an update or correction of inaccurate information in your profile.
Request deletion of personal data to the extent permitted (excluding data required to be retained by law).
Object to the processing of data for marketing purposes or the platform's legitimate interests.
Receive a copy of your personal data in a machine-readable format.
Request a temporary suspension of data processing while a complaint is being resolved.
To exercise any of the above rights, please contact the 37abc support team via email or live chat. We will respond within 30 business days from the date a valid request is received.
37abc's services are not intended for individuals under 18 years of age. We do not intentionally collect any personal information from children or minors as defined under Vietnamese law.
If you are a parent or guardian and discover that your child has provided personal information to 37abc without your consent, please contact us immediately. We will promptly remove that information from our system.
Strictly prohibited for users under 18 registering and using the 37abc platform. Any account found to be in violation of the age requirement will be locked immediately and the associated data will be handled according to internal procedures.
37abc may update this Privacy Policy from time to time to reflect changes in business operations, legal requirements, or improvements in how we protect your data.
When important changes affecting user rights occur, 37abc will notify users via:
Continued use of the service after the policy has been updated signifies your acceptance of the new version. If you do not agree with the changes, you have the right to request account closure and data deletion as outlined in Section 8.
If you have any questions, concerns, or requests relating to this Privacy Policy or how 37abc handles your personal data, please contact us via:
We are committed to responding to all privacy-related requests within 30 business days. For urgent cases such as suspected data breaches, processing time will be prioritized and expedited.
This Privacy Policy is drafted in Vietnamese and applies in accordance with current applicable law in Vietnam. The Vietnamese version shall take precedence in the event of any dispute regarding translated content.
Security is not just a promise – these are the concrete technical and organizational measures that 37abc implements every day.
All data transmitted between your device and 37abc servers is encrypted using modern TLS protocols, preventing eavesdropping and man-in-the-middle attacks.
Two-factor authentication (2FA) protects your account from unauthorized access even if your password is compromised. You always remain in control of your account.
37abc will never sell, exchange, or rent users' personal information to any third party for commercial or advertising purposes.
Data is automatically backed up periodically across multiple independent data centers, ensuring service continuity and rapid recovery in the event of an incident.
The automated system detects unusual login activity and suspicious transactions, then alerts users promptly to protect their accounts and balances.
You have full rights to access, edit, download, or request deletion of your personal data. 37abc handles all requests transparently and without barriers.
37abc is committed to protecting your privacy at the highest level. Join thousands of users who trust the platform every day – your data always stays in your hands.